🧾 SlipSafe Support

The App requires camera permission to scan receipts. If you previously denied permission:

1. Open iPhone Settings
2. Scroll down and tap SlipSafe
3. Tap Camera and select Allow
4. Return to SlipSafe and try again

Yes. After scanning, you land on the Review screen where every field is fully editable. Tap any field to correct the store name, date, amount, or items. You can add, edit, or remove any line items. Tap Save Receipt when everything looks right.

Tips for better scanning:

• Lay the receipt flat on a dark, non-reflective surface
• Make sure the entire receipt is within the viewfinder frame
• Use the flash button (⚡) in low-light environments
• Avoid crumpled or faded thermal paper

Yes. On the Scan screen, tap Gallery to select an existing photo from your camera roll. You can also photograph a digital receipt displayed on a screen (e.g. an email confirmation on your computer).

Yes. Text recognition runs entirely on your device using Apple's built-in technology. No internet connection is required at any point.

When you reach 15 receipts, the Scan screen will redirect you to the upgrade screen instead of opening the camera. To continue adding receipts, upgrade to SlipSafe Premium. Existing receipts are not affected.

On the Review screen (after scanning or when editing a receipt):

1. Find the item in the Items section
2. Toggle the Warranty switch to ON
3. Select the warranty duration (e.g. 12 months, 2 years)
4. Save the receipt

The App will calculate the exact expiry date and schedule your notifications.

Tap the Warranties tab (shield icon). Items are grouped into:

• Expiring Soon — within the next 30 days
• Active — covered and not expiring soon
• Expired — past the warranty end date (kept for reference)

Yes. From the Receipts list, tap the receipt to open the detail view, then tap Edit Receipt to return to the Review screen where you can change any warranty duration.

Expiry date = Purchase date + warranty duration (in months). For example, a purchase on January 15, 2024 with a 12-month warranty expires on January 15, 2025. The purchase date is extracted from the receipt during scanning, but you can correct it on the Review screen before saving.

1. App notification permission: iPhone Settings → SlipSafe → Notifications → Allow Notifications must be ON.
2. In-App setting: SlipSafe → Settings (⚙️) → Notifications → Enable Notifications must be ON.
3. Focus / Do Not Disturb: Check that iOS Focus modes aren't blocking SlipSafe.
4. Reminder intervals: Free tier users only receive the day-of reminder. Upgrade to Premium for 30-day and 7-day alerts.

You can toggle each interval on or off individually in Settings.

Tapping a warranty reminder should open SlipSafe and navigate directly to the receipt containing the expiring item. If it doesn't:

1. Make sure SlipSafe is fully up to date in the App Store
2. Force-close the App (swipe up from home bar) and tap the notification again
3. If the issue persists, contact support with your iOS version and App version (Settings → About)

• Up to 15 receipts
• Warranty tracking
• Day-of expiry reminders
• All viewing and search features

• Unlimited receipts
• 30-day and 7-day warranty reminder notifications
• Export all data
• Auto-suggested warranty durations by product category

1. Open iPhone Settings
2. Tap your name at the top → Subscriptions
3. Tap SlipSafe
4. Tap Cancel Subscription

Cancellation takes effect at the end of the current billing period. You keep Premium access until then.

Alternative: reportaproblem.apple.com

On the upgrade screen, tap Restore Purchases at the bottom. This contacts Apple and restores any active subscription linked to your Apple ID. Make sure you're signed into the same Apple ID you used to purchase.

All purchases are processed by Apple. To request a refund, visit reportaproblem.apple.com and select the SlipSafe subscription charge.

SlipSafe stores data locally on each device — receipts do not sync between devices. However, your Premium subscription is linked to your Apple ID and can be restored on any device signed into that Apple ID using Restore Purchases.

No. All receipts, images, and warranty data are stored only on your device. Nothing is uploaded to any server. Text recognition happens on-device. See our full Privacy Policy for details.

If iCloud Backup is enabled (iPhone Settings → [Your Name] → iCloud → iCloud Backup), your App data is included in your device backup automatically. To export a copy manually, go to Settings → Export All Data (Premium feature).

Settings (⚙️) → Data → Delete All Data. This permanently removes all receipts, warranties, images, and settings from your device. This action cannot be undone.

All App data is deleted permanently when you uninstall SlipSafe. We do not retain any copies. If you reinstall, you will start with an empty library.